hp envy 15 speakers not working

Hi,

I have a HP Envy 15 and the speakers have stopped working. No music or audio will play. I have uninstalled/installed the drivers and all seems to be working on that part. Any ideas on how to fix?

Please help.

I didn't find the right solution from the Internet.

References:-
https://bit.ly/2HBCd7i
Creative video service

Thanks